Returns & Refunds

1. No Returns Policy

Due to the nature of our products, we do not accept returns or offer refunds on any items once they have been dispatched.

All sales are final.

2. Damaged During Transit

If your order arrives damaged:

  • You must notify us within 48 hours of delivery

  • Clear photographs of the damaged packaging and product must be provided

  • The parcel must not be discarded until reviewed

If damage is confirmed to have occurred during transit, we will replace the item at no additional cost.

We do not issue refunds in this instance - replacement only.

3. Incorrect Items

If you receive an incorrect item:

  • Contact us within 48 hours

  • Provide clear photos of the received product

Once verified, we will arrange the correct replacement.

4. Order Cancellations

Orders cannot be cancelled once processed or dispatched.

Contact

For any issues related to your order, please contact:

info@pumpedza.com